Many leaders have been through a crash-course in how to lead remote teams over recent months. Managing people well has always included understanding their individual circumstances, personalities, and styles. However, that’s been a challenge for many teams that previously shared office space and are now remote. The fact is that remote work (and education and leisure) are probably here to stay for the near future. We’ll all do better if we can strengthen our remote-first management, leadership, and teamwork skills.
Enhance your leadership chops by using empathy-mapping to understand each of your employee groups. Empathy maps help you think through the unique drivers and challenges, and best support tactics, for each of your employee groups. To get started, review the maps below for four personas that are common in today’s workforce.